The Single Most Important Question to Ask Any Real Estate Agent 🎯

11/24/25

Selecting an agent is one of the most critical decisions a homeowner makes. Since most people don't sell homes often, they frequently ask us, "What else should I be asking you?" The truth is, the most important question rarely gets asked, but it reveals the true value of your representative.

Before you hire a real estate agent to list your home, ask them this:

"What will you do when something goes wrong?" 🚨

A great agent’s value is not measured when a transaction is smooth; it is proven when things go sideways. In a real estate transaction, we are dealing with legal contracts, large sums of money, and often unpredictable events. 
A seasoned professional should be able to share concrete examples of how they’ve managed crises, because in over 15 years of selling real estate, we know that things often go sideways.

Examples of Crises We’ve Managed:

The unexpected can happen at any moment. You need an agent who has successfully navigated these high-stakes scenarios:

  • Last-Minute Buyer Default: Handling situations where a home buyer pulled out of the contract just five days before closing, involving a substantial $75,000 earnest money deposit.
  • Property Damage: Dealing with events ranging from a tree falling down during an open house to an entire three-level home flooding from top to bottom.

The Pilot Analogy: Good Agent vs. Great Agent ✈️

Think of your real estate agent as a pilot. During an ordinary takeoff, flight, and landing, you might not notice them much. But when you hit that rough patch of air and things get bumpy, you need a person you can trust who has been through a few things.
That experience is the difference between a good agent and a great agent, the one who will help you land your sale with as little stress as possible.

Contact Caviness, Straub & Associates today to partner with an experienced team ready to handle any challenge your sale might present.


Watch the Video: Hear the full advice directly from our team: Ask this question before you hire a real estate agent. 🎬

Brett Caviness // [email protected] // DRE01935984 
Don Straub // [email protected] // DRE01896844
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Brett's and Don's commitment to their clients' success is the guiding force behind their business approach, and their team is widely known for its personal touch throughout the transaction while building lasting relationships.

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